How to: Make a claim

Step 1:
Go to your dashboard.
Step 2: Scroll down and click the drop-down arrow to reveal the policies you have for the property.
Step 3: Find the policy you want to make a claim on and select “Make a Claim”.
Step 4: Follow the prompts and enter details about the incident, type of claim and any guests that were staying at the property at the time of incident.

  • Make sure to be as detailed as possible/necessary in all questions.

Step 5: Once you have entered all the details, you will need to upload photos/evidence of purchase, damage and guest booking confirmation.
Step 6: Before you submit, revise the details to ensure you have included everything necessary.
Step 7: Select “Submit Claim”.

You will receive a claim number and an email confirmation.
The ShareCover team will try to get in contact within 48 hours to discuss your claim further.


How to: View all policies purchased