How to update your browser

Updating your browser is easy. Be sure to read your system requirements before updating. Updates are used to correct issues with the existing browser, as well as to add new or enhanced features. Click the browser link below for the latest updates. To note, ShareCover is best supported on Chrome and Safari. Google Chrome Safari…

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Changing your payment method

It's really easy to change your payment details attached to your ShareCover account. Simply: 1. Log into your ShareCover account 2. Set 'Profile' in your drop down menu 3. Select 'Change' under Payment Method 4. Update new payment details. Please note - your account can only have one payment method at a time. That means…

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What is and what isn’t covered by ShareCover?

For full details on what is and isn’t covered by ShareCover, read the Product Disclosure Statement (PDS). ShareCover covers you for a bunch of risks associated with renting your property on sharing economy platforms like Airbnb, Stayz, and TripAdvisor. It also doesn’t cover you for some risks. Importantly, ShareCover may cover you where your standard home and contents…

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What are the risks of using sharing economy platforms like Airbnb, Stayz and TripAdvisor?

  There are a number of risks associated with renting your property through recognised sharing economy platforms like Airbnb, Stayz, TripAdvisor, FlipKey, Booking.com, HomeAway, and L'Abode. We suggest that some of these may include theft of your personal belongings, identity theft, accidental damage or malicious damage done by guests, loss of rental income, or personal injury…

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How short is short-term renting? Can I rent my place for the weekend?

Many sharing economy platforms like Airbnb, Stayz, TripAdvisor, FlipKey, Booking.com, HomeAway, and L'Abode, enable you to rent your space for as little as one or two nights. Longer-term rentals - for weeks or months - are also possible on some platforms. To get more information about the minimum and maximum durations you can rent your property…

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How does ShareCover work?

  ShareCover provides home and contents insurance to those who are renting out all or part of their property on a recognised sharing economy platform such as Airbnb, Stayz, or TripAdvisor. The insurance ShareCover provides is not the same as the cover from your standard home and contents insurance policy; landlord policy; or from covers…

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Who is the company behind ShareCover?

ShareCover is owned and issued by Insurance Australia Limited, which is part of Insurance Australia Group (IAG). IAG is Australia and New Zealand's leading general insurance company with a purpose to help make your world a safer place. IAG's businesses have helped people recover from natural disasters, accidents and loss for 160 years. IAG employ…

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How do I make a claim with ShareCover?

  Claiming on your insurance shouldn’t be more trouble than it’s worth. Here is a brief overview of the claims process (more detail is provided below): Capture evidence, by taking photos or otherwise, of the damage or loss; Log into your ShareCover account with your details; Go to your Dashboard and complete the Claims Application…

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What is liability? Does ShareCover offer liability cover?

Liability refers to financial costs you face from a claim or legal action made against you by another party, which could be a guest. For example, a guest may trip down the stairs in your home and become wheelchair bound. The guest could take legal action against you to compensate them for lost earnings and…

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