Minimum system requirements for ShareCover

We're committed to providing our customers with the best products and services by utilising the latest available technology. For this reason, and to ensure smooth and safe use of your personal and payment information we have minimum browser requirements you'll need to use ShareCover: Compatible Browsers Google Chrome (version 58 and above) FireFox (Latest version…

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How to update your browser

Updating your browser is easy. Be sure to read your system requirements before updating. Updates are used to correct issues with the existing browser, as well as to add new or enhanced features. Click the browser link below for the latest updates. To note, ShareCover is best supported on Chrome and Safari. Google Chrome Safari…

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Changing your payment method

It's really easy to change your payment details attached to your ShareCover account. Simply: 1. Log into your ShareCover account 2. Set 'Profile' in your drop down menu 3. Select 'Change' under Payment Method 4. Update new payment details. Please note - your account can only have one payment method at a time. That means…

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How does Braintree store my information and keep my details secure?

Braintree is committed to protecting your personal information on behalf of ShareCover. Braintree is on Visa’s Global Compliant Provider List and Mastercard's SDP List to broadcast their compliance with rules and industry security standards. Various measures are in place to ensure security for all customer data, including the following: Braintree doesn’t store any prohibited data such as…

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What Payment Provider does ShareCover use?

ShareCover uses the payment provider Braintree. Braintree is an end-to-end payment solution for selling to customers via the internet, mobile and applications. It is a PayPal service and acts as a payment provider for many well-known online businesses with a large customer base such as Airbnb, Uber, The Iconic, Dropbox and Pinterest. Braintree is globally…

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Does ShareCover protect me if my property listing gets removed?

ShareCover only provides cover for loss of rental income under certain circumstances. Loss of income as a result of the censorship or removal of your listing by Airbnb or another third party is only covered if it is the result of property damage, loss or personal liability, arising from an event that is covered under the…

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Does ShareCover protect me from last minute guest cancellations?

  ShareCover only provides cover for loss of rental income under certain circumstances. Last minute guest cancellations are only covered if they are the result of property damage, loss or personal liability, arising from an event that is covered under the particular ShareCover policy. ShareCover won’t reimburse you if your guests cancel at the last…

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